Enghouse Interactive is a leading expert in customer communications. Whether you need to provide a personalized, informed service through a specialized operator center or a multi-channel, multi-site contact center, we have the knowledge, the products, the partners and the deployment expertise to deliver the right solution to meet all your requirements – now, and in the future. Our solutions scale from a single site call reception console, to multi-tenanted, multi-media contact centers with more than 10,000 users. We also support the full range of deployment methods; from premise-based to private, public or community cloud and even hybrid requirements.
Enghouse Interactive solutions:
- Are modular and work together or standalone
- Can be fully integrated across the portfolio
- Work within the deployment method of choice
- Are platform independent, yet work with leading telephony platforms including Cisco, Avaya, and NEC
- Can integrate with the leading CRM / third party systems
- Can scale from 10 seats to over 10,000